Craig Henderson
President
Policy Deployment and Systems Development Specialist
Knowledge and Experience
Craig is an integrator of people and processes. In his 20+ years of designing successful process improvements for Fortune 500 companies—from Supply Chain Optimization and Productivity Tracking systems for Eaton Corporation to Cellular Manufacturing at Invensys and numerous Kanban Inventory Pull Systems for Essex Group, Eaton, and others—Craig has demonstrated time and again that implementing change successfully and rapidly to achieve sought-after results depends on making people active and willing participants in the change. SysteMental’s success at designing effective, high-return processes comes from Craig’s skill and passion for bringing every stakeholder into full alignment with the project—they’ll embrace, use, and improve the system because they’ve had a direct hand in designing it, they understand it from end-to-end, they buy into it, and they appreciate the benefits. Clients recognize Craig’s passion for “setting the stage for success” early in an improvement effort as an important trademark of SysteMental’s work; one that leads directly to the delivery of high impact results.
Education
Masters Studies, Business, Indiana University - Purdue University Fort Wayne
B.ChE., Bachelor of Chemical Engineering, The Georgia Institute of Technology, 1984
Certificate, Industrial and Organizational Psychology, The Georgia Institute of Technology, 1984
Experiential Expertise and Areas of Interest
Organizational and Human Behavior, Performance Management, Lean Manufacturing / Lean Enterprise / Lean Management, Strategic Planning, Policy Deployment, Rapid Process Improvement, Continuous Improvement, CI Project Management, Quality Management, Quality Systems, Problem Solving Methods, Knowledge Engineering, Software Development Methods.